GDPR – General Data Protection Regulation
Privacy Policy | Terms of Use & Usage
DECLARATION AND CONSENT TO THE PRIVACY POLICY
By accepting this Privacy Policy, you authorize Alo. Baía São Lourenço, Lda, corporate entity number 514343052, headquartered at Termo da Igreja – Santo Espírito, 9580-238 Vila do Porto, Santa Maria, to process the personal data provided in your registration form, which you confirm to be the owner of, as well as data relating to your commercial and contractual relationship and its respective management, under the terms of this Privacy Policy.
It further declares:
1. to be aware and fully informed that the processing of your personal data includes all operations performed on the data you have provided—whether by automated means or otherwise—for the following purposes:
– to improve the operation and functionality of the Alo. Baía São Lourenço, Lda website (including in cases where your data is aggregated and processed for statistical purposes, in such a way that it cannot be identified by any third parties to whom it may be provided);
– to improve and personalize the services provided to you;
– contact you via email, text message, or phone to – send information or updates regarding your transactions and orders, as well as information about new products or services;
– to interact with you on social media platforms;
2. to accept and consent to the free use and reproduction, by Alo. Baía São Lourenço, Lda, of content created by you that is publicly available and/or published on social media platforms, in which the hashtag #alobaia—or our brands, products, or services—has been explicitly and specifically mentioned;
3. be aware that, under applicable law, you may object to, limit, correct, or request the erasure of your data in relation to the processing thereof for one or more of the purposes described above, by sending a request to the following email address: info@alobaia.com, as well as the right to lodge a complaint with the competent authorities;
4. provide this consent freely and voluntarily, and be 16 years of age or older.
PRIVACY POLICY
At Alo. Baía São Lourenço, Lda, we take your privacy seriously. We are committed to maximizing your experience on our website and social media platforms, within a secure environment.
It is our policy to treat your personal data with discretion and to protect it. This Privacy Policy explains how we collect, protect, use, and share information about you—both online and offline—with the aim of increasing your confidence in Alo. Baía São Lourenço, Lda. and enhancing your experience with us.
Please note that this Privacy Policy applies only to information collected by Alo. Baía São Lourenço, Lda, and does not extend to information you may have submitted on other websites or social platforms managed by other entities or organizations to which we may refer. This privacy policy covers this website only. Please read the following terms carefully.
1. Your data
Alo. Baía São Lourenço, Lda undertakes to process your personal data in accordance with European Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
This site does not collect personal information about you unless you provide it to us voluntarily. This means that we will not know your name, your email address, or any other personal information simply because you have browsed this site.
We collect your data only when you fill out an online form to request a quote or get in touch. You may be asked to provide your name, phone number, email address, and other relevant information.
Please note that by providing us with personal information about yourself under the terms described in this privacy policy, you are giving us your consent to use it for the purposes mentioned herein.
2. Use of your data
Any of the information you provide to us may be used in the following ways:
to personalize your experience with us
to improve our website and the services and resources available
to improve our customer service in general
to contact you
to manage a contest, promotion, survey or other feature
Your data, whether public or private, will not be sold, exchanged, transferred, or given to any other company outside of Alo. Baía São Lourenço, Ltda, for any reason, without your consent.
We may use and provide aggregated and statistical information to third parties to monitor the use of our website, in order to help us develop it and our services. The data used shall not include information that could be used to identify any individual.
The contact details provided by you may be used to send information and updates related to your requests, as well as to receive occasional updates from Alo. Baía São Lourenço, Lda, and information about related products or services.
We may contact you by email or phone to request your feedback on our products and services.
Note: If, at any time, you wish to unsubscribe from future emails, we will include detailed unsubscribe instructions at the bottom of each email.
Alo. Baía São Lourenço, Lda stores its users' data on servers located in Portugal and Spain. These servers are protected and maintained according to the highest security standards and in compliance with applicable privacy laws.
3. Protection of your information
We follow industry standards to protect your details during transmission and, once received, we implement various measures to maintain the security of the personal data you have transmitted to us.
HOWEVER, YOU SHOULD BE AWARE THAT NO METHOD OF TRANSMISSION OR ELECTRONIC STORAGE IS 100% SECURE.
THEREFORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE CANNOT BE LIABLE FOR ANY CLAIMS. LOSSES AND DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES INCURRED BY YOU OR ANY USER RELATED TO COMPUTER FRAUD, RISKS OR ANY OTHER BREACH OR CIRCUMSTANCE IN WHICH YOUR INFORMATION IS ACCESSED OR DISCLOSED WITHOUT OUR EXPRESS AUTHORIZATION.
4. Cookies
A cookie is a small text file that, although it does not collect personal information allowing the user to be identified, stores general information about their browsing on their access device (mobile phone, computer, or other), allowing for faster and more efficient future use.
A cookie, by itself, does not personally identify any user/visitor.
We may use technologies such as “cookies” to record session information, collect visits and access details of our web pages that allow us to continue improving our services and providing better and more useful features to users/visitors of our website.
Cookies are recommended and have specific functions to allow for better and more personalized browsing.
The existence of cookies does not harm the operation of your device and its operating system. In addition to the information stored in the cookie, information is also stored in the "local storage" area of your browser for the same purpose as cookies.
Cookies can be of various types: those that allow the user to be identified and improve the functioning of services on websites; those that improve website performance by analyzing how users use it; those that allow the user a more personalized browsing experience; and those that collect user information about internet browsing habits so that the advertising viewed by the user corresponds to their needs and interests.
The main purpose of our cookies is to improve your browsing experience because, among other things, they help us remember your preferences. This information also allows us to improve our website (for example, by facilitating statistical analysis of its use). Given these purposes, your sensitive personally identifiable information is not stored through cookies. The information in our cookies is used only by us, except for that related to Google Analytics (managed by Google).
All browsers allow users to accept, refuse, or delete cookies, specifically by selecting the appropriate settings in their respective browser, so users can, at any time, partially or completely disable the cookies used on our website.
If you select to disable cookies, you may not be able to access certain sections of our website, your browsing will become less efficient, and you may no longer benefit from some of the features or services.
Note: This list may be updated depending on new services and features of our website with the introduction of new cookies.
5. How to Ensure Your Security
For your privacy, we advise that you do not include personal data, especially sensitive or confidential information, in the emails you send us. Please do not send us credit card numbers or any other sensitive personal information via email.
We do not knowingly collect personal information from minors. As a parent or legal guardian, do not allow your children to send personal information without your permission.
WE ARE NOT RESPONSIBLE FOR IDENTIFICATION DATA OR OTHER INFORMATION THAT YOU CHOOSE TO SUBMIT IN FORUMS SUCH AS A COMMENT AREA OR ANY OTHER PUBLICLY ACCESSIBLE AREA THAT WE ADMINISTER OR MANAGE.
6. Disclosure of Information to Third Parties
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, mobile applications, conducting our business, or servicing our customers, so long as those parties agree to keep this information confidential.
We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
7. Third-Party Links
Please note that although you are on a website operated by us, you may also be directed to links to third-party websites. Occasionally, at our discretion, we may include or offer third-party services on our platforms.
These third-party sites have separate and independent privacy policies. These policies are not managed or controlled by us, so Alo. Baía São Lourenço, Lda assumes no responsibility for the content and activities of these sites.
However, we seek to protect the integrity of our website and platforms and appreciate you contacting us if you wish to give us your feedback on them. We also recommend that you carefully read the terms and conditions and privacy policies of these linked sites before submitting any personal information or data.
8. Your Consent
By using our website and platforms, you agree to our Privacy Policy.
9. Data Retention Period
Please note that the personal data you provide to us will be kept until you request its removal.
10. Copyright
The videos, sounds, images and all information on this website may not be copied, distributed, modified or placed on digital platforms without prior authorization from Alo. Baía São Lourenço, Lda.
11. Your Rights
To ensure you are aware of your rights under applicable law, we want to inform you that:
• Your personal data belongs to you. As such, you have the right to access, rectify, limit, erase, and object to the processing of your data, as well as to obtain it from Alo. Baia São Lourenço Ltda.
• We will make every effort to keep your personal data updated and protected in accordance with the best industry standards.
• You have the right to lodge a complaint with the competent data protection authority. In Portugal, this authority is the National Data Protection Commission (“CNPD”). More information about the CNPD can be found on their website: www.cnpd.pt
To exercise your rights of access, rectification, erasure, blocking, or objection to the processing of personal data that you provide, in accordance with Lei n.º 58/2019, de 8 de agosto, you must submit a request to that effect via the following email address: info@alobaia.com
12. Applicable Law
These Terms of Use and Terms of Use are governed by and construed in accordance with applicable law. Any dispute or difference of interpretation thereof shall be submitted to the competent court.
13. Changes to our Privacy Policy
We reserve the right to update, change or delete this Privacy Policy or any of the terms herein without further consent. We will notify you of any changes to it on our website as well as through communication to the contact methods indicated. Continued use of our website, applications, services and resources offered after such communication will constitute your agreement to such changes.
The current version was published on September 19, 2025.
14. Contact us
If you have any questions about this Privacy Policy or if you wish to exercise any of your rights mentioned above, please contact us by:
Phone: (+351) 969 924 065
E-mail: info@alobaia.com